Delete your account in the app or request deletion on the web.
The in-app path is the fastest option. Use the external request channel below if you cannot access your account.
Start deletion in the app
Open MobilCAD and go to Profile → Delete My Account. Read the explanation, complete the confirmation shown on screen and approve deletion. This starts permanent deletion of the account and associated cloud data. Local CAD files on the device are not affected.
If you cannot access the account
Preferably write from the email address linked to the account with “MobilCAD Account Deletion Request” as the subject. Include your MobilCAD ID and the account email you can identify. Never send your password or project files. Only information necessary to verify identity may be requested.
Data that is deleted
The account profile and authentication record; MobilCAD directory record; friendships and pending requests; sharing records and related cloud files; cloud projects and project versions owned by the user; notifications and profile photo are deleted. Editor and viewer membership in other projects is removed.
Local copies and required retention
Files stored locally must be removed by the user from the device. Copies already downloaded by another user cannot be remotely erased. Limited records required for law, security, fraud prevention or dispute resolution may be retained for the required period; account freezing is not used as a substitute for deletion.
Request result
A verified in-app request starts directly. Email requests are processed after identity verification and completion is communicated to the address used for the request.
Contact
For privacy, data-subject and account requests: rampropertykoc@gmail.com